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Karl Burges
Executive Vice President Operations
karl.burges@InfoTelesys.com
(831) 476-4300
INTRODUCTION:
With over 30 years of senior and executive level experience in the information systems and voice/data communications industry, Mr. Burges is on of the Industries leading Information Technology Operations Experts. His primary areas of focus are in world-class manufacturing and sales support operations. Mr. Burges previously worked actively with the Founder in strategically advising Bell Canada and Netscape.
As a former CIO of Motorola, and in other executive posts, Mr. Burges has been fully responsible for the direction, system integration, and implementation of innovative solutions satisfying enterprise needs for domestic and international operations at some of the industries leading organizations, including Motorola, International Telephone and Telegraph Corporation, GTE and General Electric.
KEY EXPERTISE:
·
Installing
Quality Management within the business process to achieve total customer
satisfaction.
·
Reduced
Total System Costs through: Total Cycle Time Management: Six Sigma quality: Best
in Class Process
·
Strategic
Roadmapping Process: Eliminate white spaces: Identify value added functions:
Review organization as a system (input, process, output)
·
Strategic
Partnership in Growth: Earlier supplier involvement: Schedule sharing
·
Cycle
time Benchmarking: benchmarking best in class: Basic baselinG establishment
·
Supply
Management Measurement: Establish metrics: Flow charting of Suppliers: First
time yields
·
Continuous
monitoring of suppliers: Six Sigma plotting for all suppliers
EXAMPLES OF PAST PROFESSIONAL EXPERIENCE:
Associate
Principal: EDS Management Consulting Services
Primary
focus supporting Electronics Industry Practices
Vice
President and Director Computer Operations, Systems and Voice Data
Communications; Vice President Customer Order Fulfillment Systems: Motorola
14
years as an executive with the Motorola Corporation, providing leadership and
direction for 260 professional direct reports at Motorola with an operating
budget of $120 Million in addition to 138 professionals within the reporting
subsidiaries of GEG, CODEX, AIEG and CORP.
Responsible
for the management and operation of Motorola's three major data centers located
in Schaumburg IL, Pheonix AZ and Hong Kong.
Motorola's data centers are linked by redundant T1/T3 circuits utilizing
Satellite and under sea cable, providing pervasive network connectivity and
architectural standards supporting effective utilization of 50,000+ distributed
computers. The network includes
Peer to Peer systems, E-mail, Engineering Computing, Technical Design Centers
and Library Access and has been responsible for large cycle time reductions in
Motorola's business process.
Implementation
and conception of Motorola's Advanced Transport System (MATS) data and
telecommunications network which has been recognized by independent auditors
such as Coopers & Lybrand as being world class in concept and technology.
Designed,
Developed, Staffed and Implemented Motorola's world class, totally integrated
order fulfillment system. The
systems takes the first customer proposal and electronically guides the document
through the entire process of pricing, discounting, ordering, manufacturing,
shipping and billing.
Led
the major desigh, development and implementiaion effort for Motorola's land
Mobile Products Sector's state of the art, Integrated On-Ling manufacturing
System which monitors and tracks orders from
Motorola's
CEO quality award for exceptional computer uptime & 40 fold improvements in
quality
Motorola's
Worldwide Serving Customer Best award
Director
of Management Information Systems; Senior Manager Information Systems; Manager
Data Processing Application: International Telephone and Telegraph Corporation
Managed
many diverse projects, and the evolution of the Information System Function from
batch processing system, through on-line processing to a state of the art
business system. Responsible for
the design, development and implementation of ITT's state-of- the-art sales and
marketing support system, which included 52 distributed strategic locations
throughout the U.S. and Canada.
Manger
Operations; Manager Systems and Procedures: GTE Sylvania Electronic Systems
Division
Operations Manager: GTE Cable Television
Responsible
for review, investigation, analysis and evaluation of all systems and
applications.
Served
as operations manager for GTE's cable television venture in New England.
Led
the division's successful defense of the challenge by Defense Agency Audit Group
claim for 15 million dollars
Senior
Systems Designer: General Electric Aerospace Instrument Division
Responsible
for major retrofit of key rapid response competitive information systems.
Senior
Instructor: IBM's Service Bureau Corporation
Computer
hardware and systems application instruction.